We often suffer not because we like it that way but due to the lack of information about the right thing to do. For instance, you may incur subsequent damages after a collision repair. Sometimes they happen due to your mistakes or your auto body shop’s errors.
The worst case can be when you undergo life-threatening events like accidents just because your van didn’t receive the appropriate replacement parts. Don’t let such a situation deny you peace of mind. As a consumer, the law grants you certain collision repair rights. Here’s everything every car owner needs to understand.
Freedom to Choose the Auto Collision Shop You Want
Of course, no one will sue or charge you any fines just for going to your preferred car body repair center. The constitution allows every car owner in the country to work with the service providers of their choice. It’s the same case as with other services. So, don’t allow anyone to force you to go to a facility that doesn’t meet your standards. Take your time to identify a collision repair shop you can afford and one that can restore your van’s showroom condition.
Entitlement to a Safely Repaired Car
The safety of the passengers, whether on a private car or a public bus, is irreplaceable. Therefore, your collision repair shop must do everything possible to ensure your vehicle is safe for yourself and other road users. You have the right to call for compensation if you discover anything that might endanger your life while using the car after a repair. Alternatively, you can request another repair exercise for the technicians to fix their mistakes. Never accept anything on your van that’s not perfect.
Freedom to Choose the Kind of Repair Parts
Unless you know your rights as a consumer, your collision repair facility may use substandard replacement parts on your car. If this happens, you may experience subsequent breakdowns and spend much money. Fortunately, the law grants you the right to request your service provider to use only Original Equipment (OE) on your van. OEs are durable and ensure maximum safety for car users at all times.